KILFAD Transit ā Customer Guide
How to request a transit freight quotation and manage your account
transit.kilfad.com
1 ā System Overview
The KILFAD Transit Quotation Portal allows you to request an indicative freight quotation
for transit shipments arriving into Saudi Arabia (by sea or air) that need to be transported
onward by land to a GCC or regional destination.
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Sea ā Land
Cargo arrives at Jeddah Port and is moved by road to the destination country
āļø
Air ā Land
Cargo arrives at Jeddah or Riyadh Airport and is moved by bonded truck to destination
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Instant Quote
Receive an indicative quote immediately, with a downloadable PDF
ā¹ļø What is an indicative quote?
The system provides an indicative (estimated) cost based on current rates.
The final confirmed rate is issued by the KILFAD transit team after reviewing your specific shipment details.
The quote is valid for 7 days from the date it is generated.
2 ā Creating Your Account
1
Go to the registration page
Visit transit.kilfad.com/signup or click Create one on the login page.
2
Fill in your details
- Full Name ā Your name or the name of the contact person
- Company Name ā Your company or organisation name
- Email Address ā Used for login and receiving quotation emails
- Phone / WhatsApp ā Optional but recommended for follow-up
- Password ā Minimum 8 characters
3
Log in with your credentials
Once registered, sign in at transit.kilfad.com/login.
Your account details will be automatically filled in future quotation requests.
š” Tip: Once you have an account, your Company Name, Contact Person, Email, and Phone
are automatically pre-filled in the quotation form ā you never need to type them again.
3 ā Logging In & Your Dashboard
After logging in you will see your personal dashboard, which shows:
- All your previously submitted quotation requests
- Status of each request (New, Quoted, Confirmed, Manual Review)
- Links to download your PDF quotations
- Option to re-quote with the same shipment details
| Status | Meaning |
| QUOTED | An indicative price has been generated. Your PDF is ready to download. |
| MANUAL REVIEW | Your shipment details require manual review by the transit team. You will be contacted shortly. |
| CONFIRMED | The quotation has been confirmed and the transit team has been notified. |
| NEW | The request has been received and is being processed. |
Forgot your password? Click Forgot password? on the login page.
Enter your registered email and you will receive a secure reset link valid for 30 minutes.
5 ā Field-by-Field Guide
5.1 ā Customer Information
| Field | Description |
| Company Name | Your company or organisation. Auto-filled from your account when logged in. |
| Contact Person | Name of the person responsible for this shipment. Auto-filled from your account. |
| Email | The email address where your quotation PDF will be sent. Auto-filled from your account. |
| Phone / WhatsApp | Contact number for follow-up by the transit team. Auto-filled from your account. |
| Customer Type * |
Select the category that applies to you:
- Local Saudi Customers ā Rates shown in SAR
- GCC Agents ā Rates shown in SAR
- Worldwide Agents ā Rates shown in USD
|
5.2 ā Shipment Routing
| Field | Description |
| Cargo Arrival Mode * |
How is the cargo arriving into Saudi Arabia?
Sea ā arriving at Jeddah Port | Air ā arriving at Jeddah (JED) or Riyadh (RUH) Airport |
| Required Onward Mode * |
Always Land for transit movements (road transport to destination). |
| Saudi Entry Point * |
The Saudi port or airport where the cargo enters:
JED ā Jeddah Port / Jeddah Airport | RUH ā Riyadh Airport |
| Destination City * |
The final delivery destination:
- Dubai, Jebel Ali, Abu Dhabi, Sharjah (UAE)
- Doha (Qatar)
- Bahrain
- Kuwait
- Oman
- Jordan
ā ļø Kuwait note: 4 Ton trucks are not available for Kuwait.
For Reefer (temperature-controlled) cargo to Kuwait, only 10 Ton trucks are available.
|
5.3 ā Shipment Type
| Field | Description |
| Cargo Temperature Type * |
Normal ā Ambient / dry cargo (no temperature control required)
Reefer (Temperature Controlled) ā Cargo that must be kept at a controlled temperature throughout transit
|
5.4 ā Cargo Details
| Field | Description |
| Commodity | Brief description of the goods (e.g. Electronics, Pharmaceuticals, Food products) |
| Package Type | How the cargo is packed: Pallet, Carton, Drum, Roll, etc. |
| Total Packages | Number of individual pieces or packages |
| Weight | Total gross weight. Select unit (KG or LBS). |
| Volume | Total volume. Select unit (CBM or CFT). |
| Stackable | Can other cargo be placed on top of this shipment? |
| Palletized | Is the cargo on pallets? |
| HS Code | Harmonised System commodity code (if available). Helps the transit team prepare customs documentation. |
5.5 ā Special Cargo Flags
Tick all that apply. These affect the quotation ā additional surcharges will be applied where relevant.
| Flag | When to tick | Surcharge |
| Fragile | Cargo requires careful handling (e.g. glass, artwork, instruments) | +500 SAR |
| High Value | Cargo has high commercial value requiring extra care | +500 SAR |
| Temperature Controlled | Tick if cargo requires a reefer (refrigerated) truck ā also set Shipment Type to Reefer | Included in Reefer rate |
| Dangerous Goods (DG) | Cargo classified as hazardous under IATA / IMDG rules | +1,500 SAR |
| Out of Gauge (OOG) | Cargo exceeds standard container or truck dimensions | +2,000 SAR |
| Flat Rack / Open Top | Cargo requiring special equipment (flat rack or open top container) | +2,000 SAR |
| Vehicle | The shipment is a vehicle | ā |
ā ļø If your cargo is Dangerous Goods, you must also select the DG Class (e.g. Class 3 ā Flammable, Class 8 ā Corrosive).
5.6 ā Sea Transit Options (Sea arrivals only)
Only shown when Cargo Arrival Mode is Sea.
The cargo remains in the original shipping container and is transported directly to the destination.
Suitable when the destination country accepts transit containers.
- Shipping line NOC (approval) required before arrival
- Container deposit may be required
- Most cost-effective for full container loads
Cargo is unloaded from the shipping container and transferred into a bonded road trailer for onward transport.
- Subject to 100% customs inspection at the bonded area
- No container NOC required
- Suitable when container movement is not possible
Container Type (Sea only): Select the container your cargo is in:
20DC (20ft Dry), 40DC (40ft Dry), 40HC (40ft High Cube), Reefer, or SOC (Shipper Owned Container).
5.7 ā Truck Details (Air arrivals only)
Only shown when Cargo Arrival Mode is Air.
| Truck Size | Use when |
| 4 Ton Truck | Small shipments. Not available for Kuwait. |
| 6 Ton Truck | Medium shipments. Not available for Kuwait Reefer cargo. |
| 10 Ton Truck | Large shipments. Available for all destinations including Kuwait. |
5.8 ā Operational Details
| Field | Description |
| Already Discharged at Saudi Port? |
Has the cargo already been unloaded at the Saudi port or airport?
If Yes ā the transit team will treat this as an urgent case and apply different lead times. |
| Required Documents |
Indicate which documents you currently have: Commercial Invoice, Packing List, B/L or AWB copy, Certificate of Origin. This helps the team prepare for your shipment. |
| Shipping Line |
The name of the carrier (e.g. MSC, Maersk, Emirates). Required for sea shipments to arrange D/O (Delivery Order). |
6 ā Reading Your Indicative Quote
After submitting the form, you will see the Indicative Quotation Result page immediately.
Shipment Summary
A full recap of the routing, cargo, and shipment details you entered.
Transit Transportation Rate
The base rate for your specific route, cargo type, and option.
Total Estimate
Base rate + all operational charges + any applicable surcharges.
Displayed in SAR or USD depending on your customer type.
What is included in the Total Estimate?
| Charge | Applies to |
| Base transportation rate | All shipments |
Transit clearance ā Jeddah port Formula-based: 1,850 + (nā1) Ć 375 SAR per container count | Sea shipments |
| Transit clearance ā Airport | Air shipments |
| Transit clearance ā KSA border | All shipments (per trailer) |
| Cross stuffing charge | Sea Option 2 only |
| Shipping line agent D/O | Sea shipments (official charges) |
| Jeddah port official charges | Sea shipments (official charges) |
| DG / OOG / Fragile / High Value surcharges | When applicable flags are ticked |
ā ļø Not included in total estimate: Terminal handling charges, storage charges, forklift charges,
destination customs clearance, customs duties and VAT, cargo insurance, and offloading at destination.
These are billed as per actual cost when incurred.
ā¹ļø Manual Review: Some shipment combinations (e.g. unusual routes, special cargo, or missing rates)
cannot be priced automatically. In this case the page will show
"Indicative pricing is currently unavailable for this route."
The KILFAD transit team will contact you directly with a manual quote.
7 ā Your Quotation PDF
When a price is generated, the system automatically creates a Freight Quotation PDF.
You can download it from the result page or from your dashboard.
The PDF includes:
- Quote number (e.g. KILFAD-00172)
- Quote date and validity (7 days)
- Full shipment summary
- Transit transportation rate table
- Additional operational charges breakdown
- Total estimate
- Service notes, operational warnings, lead times
- Limitation of liability and legal terms
- Documentation requirements for the transit movement
- Payment terms (100% advance)
š” Tip: Share this PDF with your client or shipper. It contains all the information
needed to plan and prepare for the transit movement.
8 ā Confirming a Quotation
Once you are ready to proceed with a quoted shipment, click the
Confirm this Quotation button on the result page or from your dashboard.
What happens when you confirm?
- The quotation status changes to CONFIRMED
- The KILFAD transit team receives a notification email with all shipment details and the PDF
- You receive a confirmation email as well
- The transit team will follow up to arrange the movement and provide final operational instructions
ā ļø Confirming is a commitment to proceed. The transit team will begin preparations
based on your shipment details. Ensure all information is correct before confirming.
Payment of 100% advance is required before the movement begins.
9 ā Currency & Pricing
| Customer Type | Currency | Notes |
| Local Saudi Customers |
SAR |
All charges in Saudi Riyals |
| GCC Agents |
SAR |
All charges in Saudi Riyals |
| Worldwide Agents |
USD |
All charges converted to USD using the active exchange rate.
Transit clearance Airport charge is fixed at USD 500 (not derived from SAR rate). |
ā¹ļø Rate validity: All indicative quotes are valid for 7 days
from the date they are generated. Rates may change after this period due to market conditions
or updated rate sheets.
10 ā Frequently Asked Questions
This means the system could not find an active rate for your exact combination of destination,
cargo type, and truck/container option. The KILFAD transit team will review your request and
contact you with a manual quotation. You do not need to resubmit.
Yes. From your dashboard, click the Re-quote option next to any previous
enquiry. The form will be pre-filled with the same details, which you can adjust before submitting.
Kuwait does not accept 4 Ton trucks for transit movements under current operational conditions.
The minimum truck size for Kuwait is 6 Ton for normal cargo, and 10 Ton for Reefer cargo.
The standard documentation required is:
- Commercial Invoice (copy)
- Packing List (copy)
- Bill of Lading (sea) or Air Waybill (air) ā must reflect the Notify Party as EFS Company Limited
- Certificate of Origin ā if the destination country requires it
Your quotation PDF contains full instructions for how the B/L or AWB must be annotated for transit.
Option 1 ā Same Container (FCL): Your cargo travels in the same container it arrived in.
The container is bonded and transported directly by road to the destination.
A Shipping Line NOC (No Objection Certificate) is required before the container departs Saudi Arabia.
Option 2 ā Cross Stuffing: Your cargo is unloaded from the shipping container
and repacked into a closed box road trailer. This avoids the need for an NOC
but the cargo is subject to 100% customs inspection at the bonded area.
Sea to Land: Approximately 3ā6 days depending on border and customs conditions.
Air to Land: Approximately 2ā4 days depending on border and customs conditions.
Lead times are indicative and may be affected by customs delays, border congestion,
or force majeure events outside KILFAD's control.
No. Cargo insurance is not included in the quotation rates.
Customers are strongly advised to arrange comprehensive cargo insurance covering the full
commercial value of the shipment. Upon request, KILFAD Logistics can assist in arranging
cargo insurance through approved partners at competitive market rates.
Contact the KILFAD Transit Team directly. When you confirm a quotation, the team is
automatically notified and will reach out to you. For urgent enquiries or shipments
that require a manual quote, the team will contact you at the email and phone number
provided in your account.
KILFAD Logistics ā Transit Division | transit.kilfad.com
+966 92 000 2130 | www.kilfad.com